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Techbrands (Pvt) Ltd – Terms & Conditions
This Agreement was last modified on 05 November 2023.
Techbrands (Pvt) Ltd – Terms and Conditions
- Cookies: We use cookies on our website. By using Techbrands (Pvt) Ltd’s website, you consent to the use of cookies in accordance with our privacy policy. Cookies are used to improve your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.
- License: Unless otherwise stated, Techbrands (Pvt) Ltd and/or its licensors own the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use, subject to restrictions set in these terms and conditions.
- Hyperlinking to Our Content: You may link to our home page or other pages within our website, provided the link does not portray Techbrands (Pvt) Ltd in a false, misleading, derogatory, or otherwise offensive manner.
- iFrames: Without prior approval and written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our website.
- Content Liability: We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that are rising on your website. No link(s) should appear on any website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third-party rights.
- Your Privacy: Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
- Reservation of Rights: We reserve the right to request that you remove all links or any particular link to our website. You approve to immediately remove all links to our website upon request. We also reserve the right to amend these terms and conditions at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms.
- Removal of Links from Our Website: If you find any link on our website that is offensive for any reason, you are free to contact and inform us. We will consider requests to remove links but are not obligated to do so or to respond directly to you.
- Disclaimer: To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will limit or exclude our or your liability for death or personal injury resulting from negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
If you have any questions or concerns regarding these terms and conditions, please contact us at the provided phone number.
Note: These terms and conditions are subject to change without prior notice. Please check our website regularly for updates.
Techbrands (Pvt) Ltd – Warranty and Refund Policy
Warranty Periods:
The warranty periods for our products vary depending on the specific item. Please refer to the product documentation or contact our customer service at 076 64 74 121 / 077 819 66 69 for information on the warranty duration of your purchased product.
Return and Exchange:
Please note that return and exchange are not applicable once a product has been purchased. We encourage you to carefully review your order before completing the purchase. If you have any questions or concerns about a product, feel free to contact our customer service for assistance.
Warranty Process:
- Initiating a Warranty Claim:
- In the event of a defect covered by the warranty, contact our customer service at at 076 64 74 121 / 077 819 66 69 to initiate a warranty claim.
- Provide your order details, product information, and a description of the issue.
- Verification and Approval:
- Our customer service team will guide you through the verification process to determine if the issue is covered by the warranty.
- Once approved, you will receive instructions on how to proceed with the warranty replacement.
- Handover / Courier for Warranty Replacements:
- You can handover the defective product to our showroom located at No 09, LGF Unity Plaza, Colombo 00400.
- Alternatively, you may arrange for courier delivery to the same showroom address.
- Processing Time:
- Warranty replacements may take up to 3 – 7 working days to process. We appreciate your patience during this period.
Showroom Address for Handover / Courier:
Techbrands (Pvt) Ltd
No 09, LGF Unity Plaza,
Colombo 00400
Contact Information:
Phone: at 076 64 74 121 / 077 819 66 69
For further assistance or inquiries regarding our warranty and refund policy, please contact our customer service. We appreciate your understanding and cooperation.
Thank you for choosing Techbrands (Pvt) Ltd.
Note: This warranty and refund policy is subject to change without prior notice. Please check our website or contact customer service for the most up-to-date information.
